AI customer service for Shopify Pick a time
Book an AI Operations Workshop

Thirty minutes with Chloe. Find out where AI fits.

You know AI should be helping with your customer service. This is where you find out exactly where. Chloe comes in already knowing your brand. No deck, no questionnaire, no junior rep reading a script: you are talking to the person who ran customer service for some of the biggest ecommerce brands.

You leave the call with
  • Which of your tickets AI could resolve, and which should stay with your team
  • A few of your pain points named, and how she would fix them
  • Roughly what it would take, and whether Repli is right for you
Pick a time See what happens on the call

Free and no obligation. If it’s a fit, the next step is the audit, a deep dive into your brand. If Repli is wrong for you, she will say so on the call.

Chloe Sheldon, founder of Repli
Chloe Sheldon · Founder
10 years in CXTeams of 50+Millions of tickets
Your call is with Chloe
The call itself

What the thirty minutes is spent on.

Nobody books a call they cannot picture. So here is the whole thing, minute by minute, before you give up any of your afternoon.

1

The first fifteenWhat is happening now, and your dream scenario

What is happening now: how much comes in, which channels it arrives on, who answers it today, where things fall through and what your team spends the day on. Then the part most calls skip, what your dream setup would look like if customer service simply worked. She comes in having already looked at your brand, so none of it is spent on the basics. Rough numbers are fine.

What Chloe asks
  • Roughly how many a week
  • Email, chat, Instagram, Facebook
  • Who answers them today
  • What your worst week looked like
  • What your dream setup looks like
2

The next tenWhat she would do about it

She names a few of the things going wrong and shows you which tickets an AI agent could resolve end to end, which need a person, and where Copilot would save your team time. Some of it you can go and do yourself this week, whether or not you ever work with us.

What she would fix first
1The questions eating your weekAI agent
2Where things fall throughroute it
3Answers nobody wrote downknowledge base
3

The last fiveWhat she would build for you

What she would put in place and in what order. If it’s a fit, the next step is the audit: a week inside your brand that ends in a written plan and a price for the build. If AI agents aren’t worth it for you yet, she will say so and point you at what to do instead.

What she tells you
  • Where AI goes first, then next
  • What should stay with your team
  • How long until agents are live
  • Whether Repli is wrong for you
Pick a time

Grab thirty minutes with Chloe.

Chloe SheldonYour call is with her, nobody else
  • Roughly how many tickets a monthA guess is fine. Turn up with nothing and the call still works.
  • Which channels you are onEmail, live chat, Instagram, Facebook, reviews.
  • Who answers them todayYou, a team, an agency, nobody.

Would rather write than book? Email support@repliai.co and we will pick a time by reply.